ExpertMedium2 marksMultiple Choice
Syllabus E: Personal effectiveness and communication in businessSyllabus ETime ManagementPersonal Effectiveness
ACCA · Question 21 · Syllabus E: Personal effectiveness and communication in business
Section A
David is a manager at TechMatrix. He is constantly interrupted by minor administrative queries from his team that need immediate answers but do not contribute to his core strategic objectives. According to the Covey/Eisenhower Time Management Matrix, in which quadrant do these interruptions fall, and how should David handle them?
Section A
David is a manager at TechMatrix. He is constantly interrupted by minor administrative queries from his team that need immediate answers but do not contribute to his core strategic objectives. According to the Covey/Eisenhower Time Management Matrix, in which quadrant do these interruptions fall, and how should David handle them?
Answer options:
A.
Urgent and Important; he should do them immediately.
B.
Not Urgent but Important; he should schedule them.
C.
Urgent but Not Important; he should delegate them.
D.
Not Urgent and Not Important; he should eliminate them.
How to approach this question
Assess the task: 'need immediate answers' = Urgent. 'do not contribute to core objectives' = Not Important. The action for Urgent/Not Important is to Delegate.
Full Answer
C.Urgent but Not Important; he should delegate them.✓ Correct
In the Urgent/Important matrix, tasks that demand immediate attention (urgent) but do not help achieve long-term goals (not important) fall into Quadrant III. The recommended time management strategy for these tasks is to delegate them to someone else, freeing up the manager's time for Quadrant II (Important but Not Urgent) strategic work.
Common mistakes
Treating all urgent tasks as important. Just because someone needs an answer right now doesn't mean it's a high-priority task for the manager.
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