ExpertHard2 marksMultiple Choice
ACCA · Question 33 · Performance measurement
According to the Fitzgerald and Moon Building Block model, which of the following is classified as a 'Determinant' of performance rather than a 'Result'?
According to the Fitzgerald and Moon Building Block model, which of the following is classified as a 'Determinant' of performance rather than a 'Result'?
Answer options:
A.
Financial performance
B.
Competitiveness
C.
Quality
D.
Profitability
How to approach this question
Recall the two categories of dimensions in the Building Block model: Results (Financial, Competitiveness) and Determinants (Quality, Flexibility, Resource Utilization, Innovation).
Full Answer
C.Quality✓ Correct
In Fitzgerald and Moon's model, performance dimensions are split into Results (Financial, Competitiveness) and Determinants (Quality, Flexibility, Resource Utilization, Innovation). Determinants drive the Results.
Common mistakes
Confusing the dimensions of this specific model with the Balanced Scorecard.
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