According to the Fitzgerald and Moon Building Block model, which of the following is classified as a 'Determinant' of performance rather than a 'Result'?

Answer options:

Financial performance

Competitiveness

Quality

Profitability

How to approach this question

Recall the two categories of dimensions in the Building Block model: Results (Financial, Competitiveness) and Determinants (Quality, Flexibility, Resource Utilization, Innovation).

Full Answer

C.Quality✓ Correct

In Fitzgerald and Moon's model, performance dimensions are split into Results (Financial, Competitiveness) and Determinants (Quality, Flexibility, Resource Utilization, Innovation). Determinants drive the Results.

Common mistakes

Confusing the dimensions of this specific model with the Balanced Scorecard.

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Practice the full ACCA MA — Management Accounting Practice Exam 2

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