Identify two organisations that help consumers make a complaint.

Shade in the two correct answers.

A Citizens Advice
B Electoral Reform Society
C Equality and Human Rights Commission (EHRC)
D Greenpeace UK
E Ombudsman
F A Trade Union

- **A (Citizens Advice):** Correct. A primary function is providing advice on consumer rights. - **B (Electoral Reform Society):** Incorrect. They campaign on issues related to voting and elections. - **C (EHRC):** Incorrect. They deal with equality and human rights issues, not general consumer complaints. - **D (Greenpeace UK):** Incorrect. This is an environmental pressure group. - **E (Ombudsman):** Correct. They are an independent body for settling disputes, including consumer complaints. - **F (A Trade Union):** Incorrect. They represent workers in relation to their employment, not as consumers.