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ACCA Business and Technology (BT) Full Course — Revision Sheet

Key Facts to Remember

1

Define 'business organisations' and explain why they are formed.

2

Describe common features of business organisations.

3

Describe how business organisations differ.

4

List the sectors in which business organisations operate.

5

Identify the different types of business organisation and their main characteristics.

6

Define stakeholders and explain the agency relationship.

7

Define internal, connected and external stakeholders.

8

Identify the main stakeholder groups and their objectives.

9

Explain how stakeholder groups interact and conflict.

10

Compare power and interest using the Mendelow matrix.

11

Explain how the political system and government policy affect the organisation.

12

Describe the sources of legal authority.

13

Identify the principles of data protection and security.

14

Describe the legal responsibility in relation to data protection.

15

Define macroeconomic policy and explain its objectives.

16

Explain the main determinants of the level of business activity.

17

Explain the impact of economic issues: Inflation, Unemployment, Economic growth, International payments.

18

Describe the main types of economic policy (fiscal and monetary).

19

Describe the impact of fiscal and monetary policy measures.

20

Define the concept of demand and supply for goods and services.

21

Explain elasticity of demand and the impact of substitute and complementary goods.

22

Explain the economic behaviour of costs in the short and long-term.

23

Describe perfect competition, oligopoly, monopolistic competition and monopoly.

24

Explain the medium and long-term effects of social and demographic trends on business outcomes and the economy.

25

Identify and explain the measures that governments may take in response to demographic change.

26

Explain the potential effects of technological change on organisational structure and strategy.

27

Describe the impact of IT on business processes and the changing role of the accountant.

28

List ways in which the business can affect or be affected by its physical environment.

29

Describe ways in which businesses can operate more sustainably.

30

Identify the benefits of economic sustainability to stakeholders.

31

Identify a business's SWOT and the main sources of competitive advantage.

32

Identify the main elements within Porter's value chain and explain a value network.

33

Explain the factors that influence competitiveness using Porter's five forces model.

34

Describe the key activities of an organisation that affect its competitiveness.

35

Test your knowledge across all Section A topics

36

Identify gaps before moving to the next section

37

Explain the informal organisation and its relationship with the formal organisation.

38

Describe the impact of the informal organisation on the business.

39

Explain the different ways in which formal organisations may be structured: Entrepreneurial, Functional, Matrix, Divisional, Boundaryless.

40

Explain basic organisational structure concepts: Separation of ownership/management, Span of control, Tall/flat organisations, Outsourcing/offshoring, Shared services.

41

Explain the characteristics of the strategic, tactical and operational levels in the organisation in the context of Anthony's hierarchy.

42

Explain centralisation and decentralisation and list their advantages and disadvantages.

43

Describe the roles and functions of the main departments in a business organisation: R&D, Purchasing, Production, Service, Marketing, Admin, Finance.

44

Explain the role of marketing in an organisation: Definition, Marketing mix, Relationship to strategic plan.

45

Define organisational culture.

46

Describe the factors that shape the culture of the organisation.

47

Explain the contribution made by writers on culture (Schein, Handy and Hofstede).

48

Explain the purposes of business committees.

49

Describe the types of committee used by business organisations.

50

List the advantages and disadvantages of committees.

51

Explain the roles of the Chair and Secretary of a committee.

52

Explain the agency concept in relation to corporate governance.

53

Briefly explain the main recommendations of best practice in effective corporate governance: Executive/NEDs, Remuneration committees, Audit committees, Public oversight.

54

Define social responsibility and explain its importance in contemporary organisations.

55

Explain the responsibility of organisations to maintain appropriate standards of corporate social responsibility.

56

Explain how organisations take account of their social responsibility objectives through analysis of the needs of internal, connected and external stakeholders.

57

Identify the social and environmental responsibilities of business organisations to internal, connected and external stakeholders.

58

Test your knowledge across all Section B topics

59

Identify gaps before moving to the next section

60

Explain the relationship between accounting and key functions like procurement, production, and marketing

61

Explain financial considerations in production and production planning

62

Identify the financial issues associated with marketing

63

Identify the financial costs and benefits of effective service provision

64

Explain the contribution of the accounting function to policy formulation, implementation, and control

65

Describe the main financial accounting functions

66

Describe the main management accounting functions

67

Describe the main finance and treasury functions

68

Describe the main audit and assurance roles in business

69

Explain legal requirements for records and audits, and consequences of non-compliance

70

Explain how the accountancy profession regulates itself

71

Explain circumstances, types, and implications of fraud, and managers' roles in prevention

72

Explain policies for handling clients' money

73

Define money laundering, recognise offences, and identify methods for detection and reporting

74

Explain the business purposes of the P&L, Financial position, Cash flows, and Sustainability reports

75

Describe the main purposes of Cost schedules, Budgets, and Variance reports

76

Identify system requirements in relation to organizational objectives

77

Describe the main financial systems: Purchases, Sales, Payroll, Credit control, Cash

78

Identify weaknesses, potential for error, and inefficiencies in accounting systems

79

Identify business uses of Spreadsheets, Databases, and Accounting packages

80

Explain internal control and internal checks

81

Explain the importance of internal financial controls

82

Describe the responsibilities of management for internal financial control

83

Describe the features of effective internal financial control procedures

84

Describe general and application systems controls in business

85

Describe cloud computing benefits in accountancy

86

Explain how automation and AI affect the role of accountants

87

Describe how big data and data analytics improve accountancy and audit

88

Describe features and applications of Blockchain in accountancy

89

Define cyber security and identify key risks

90

Identify features for protecting IT systems security

91

Test your knowledge across all Section C topics

92

Identify gaps before moving to the next section

93

Define leadership, management and supervision and explain the distinction between these terms.

94

Explain the nature of management using classical theories and functions.

95

Explain the areas of managerial authority and responsibility.

96

Explain approaches to leadership with reference to Adair, Fiedler and Bennis.

97

Describe leadership styles using the models of Ashridge, and Blake and Mouton.

98

Describe the main characteristics of individual and group behaviour.

99

Explain the contributions of individuals and groups to organisational success.

100

Identify individual and group approaches to work.

101

Explain the differences between a group and a team.

102

Explain the purposes of a team.

103

Explain the role of the manager in building the team with reference to Belbin and Tuckman.

104

List the characteristics of effective and ineffective teams.

105

Describe tools and techniques that can be used to build the team and improve team effectiveness.

106

Define motivation and explain its importance to the organisation, teams and individuals.

107

Explain theories of motivation: Maslow, Herzberg and McGregor.

108

Explain how reward systems can be designed and implemented to motivate teams and individuals.

109

Explain the importance and benefits of learning and development in the workplace.

110

Describe the learning process with reference to Honey and Mumford, and Kolb.

111

Describe the training and development process: identifying needs, setting objectives, programme design, delivery and validation.

112

Explain the terms 'training', 'development' and 'education' and the characteristics of each.

113

Define performance appraisal and describe its purpose.

114

Describe the performance appraisal process.

115

Explain the benefits of and barriers to effective appraisal.

116

Test your knowledge across all Section D topics

117

Identify gaps before moving to the next section

118

Explain the importance of effective time management.

119

Describe the barriers to effective time management and how they may be overcome.

120

Describe the role of technology in improving personal effectiveness.

121

Identify the main ways in which people and teams can be ineffective at work.

122

Explain how individual or team ineffectiveness can affect organisational performance.

123

Explain how a competence framework underpins professional development needs.

124

Explain how personal and continuous professional development can increase personal effectiveness at work.

125

Explain the purpose and benefits of coaching, mentoring and counselling in promoting employee effectiveness.

126

Describe how a personal development plan should be formulated, implemented, monitored and reviewed by the individual.

127

Identify situations where conflict at work can arise.

128

Describe how conflict can affect personal and organisational performance.

129

Identify ways in which conflict can be managed.

130

Describe the methods and patterns of communication used in the organisation.

131

Explain how the type of information differs and the purposes for which it is applied at different levels of the organisation: strategic, tactical and operational.

132

Identify the consequences of ineffective communication.

133

Describe the attributes of good quality information and effective communication.

134

Describe the barriers to effective communication and identify practical steps that may be taken to overcome them.

135

Test your knowledge across all Section E topics

136

Identify gaps before moving to the next section

137

Define business ethics and explain the importance of ethics to the organisation and to the individual.

138

Describe and demonstrate the principles from the IFAC (IESBA) code of ethics.

139

Describe organisational values which promote ethical behaviour.

140

Explain the concept of acting in the public interest.

141

Explain the purpose of international and organisational codes of ethics.

142

Describe how professional bodies promote ethical awareness and punish unethical behaviour.

143

Identify the factors that distinguish a profession from other types of occupation.

144

Explain the role of the accountant in promoting ethical behaviour.

145

Explain when and to whom illegal or unethical conduct should be reported.

146

Define corporate codes of ethics.

147

Describe the typical contents of a corporate code of ethics.

148

Explain the benefits of a corporate code of ethics to the organisation and its employees.

149

Describe situations where ethical conflicts can arise.

150

Identify the main threats to ethical behaviour.

151

Describe situations at work where ethical dilemmas may be faced.

152

List the main safeguards against ethical threats and dilemmas.

153

Test your knowledge across all Section F topics

154

Identify gaps before moving to the next section

Topic Summaries

The business organisation and its external environment

The purpose and types of business organisation

Define 'business organisations' and explain why they are formed.

The business organisation and its external environment

Stakeholders in business organisations

Define stakeholders and explain the agency relationship.

The business organisation and its external environment

Political and legal factors affecting business

Explain how the political system and government policy affect the organisation.

The business organisation and its external environment

Macroeconomic factors

Define macroeconomic policy and explain its objectives.

The business organisation and its external environment

Microeconomic factors

Define the concept of demand and supply for goods and services.

The business organisation and its external environment

Social and demographic factors

Explain the medium and long-term effects of social and demographic trends on business outcomes and the economy.

The business organisation and its external environment

Technological factors

Explain the potential effects of technological change on organisational structure and strategy.

The business organisation and its external environment

Environmental and sustainability factors

List ways in which the business can affect or be affected by its physical environment.

The business organisation and its external environment

Competitive factors

Identify a business's SWOT and the main sources of competitive advantage.

The business organisation and its external environment

Section A Practice Questions

Test your knowledge across all Section A topics

Organisational structure, culture, governance and sustainability

The formal and informal business organisation

Explain the informal organisation and its relationship with the formal organisation.

Organisational structure, culture, governance and sustainability

Business organisational structure

Explain the different ways in which formal organisations may be structured: Entrepreneurial, Functional, Matrix, Divisional, Boundaryless.

Organisational structure, culture, governance and sustainability

Organisational culture

Define organisational culture.

Organisational structure, culture, governance and sustainability

Governance in business organisations

Explain the purposes of business committees.

Organisational structure, culture, governance and sustainability

Sustainable business practices

Define social responsibility and explain its importance in contemporary organisations.

Organisational structure, culture, governance and sustainability

Section B Practice Questions

Test your knowledge across all Section B topics

Business functions, regulation and technology

The relationship between accounting and other business functions

Explain the relationship between accounting and key functions like procurement, production, and marketing

Business functions, regulation and technology

Accounting and finance functions within business organisations

Explain the contribution of the accounting function to policy formulation, implementation, and control

Business functions, regulation and technology

Regulation and financial crime

Explain legal requirements for records and audits, and consequences of non-compliance

Business functions, regulation and technology

Financial information provided by business

Explain the business purposes of the P&L, Financial position, Cash flows, and Sustainability reports

Business functions, regulation and technology

Financial systems and technology

Identify system requirements in relation to organizational objectives

Business functions, regulation and technology

Internal controls

Explain internal control and internal checks

Business functions, regulation and technology

The impact of advances in technology

Describe cloud computing benefits in accountancy

Business functions, regulation and technology

Section C Practice Questions

Test your knowledge across all Section C topics

SECTION D — Leadership and management

Leadership, management and supervision

Define leadership, management and supervision and explain the distinction between these terms.

SECTION D — Leadership and management

Individual and group behaviour in business organisations

Describe the main characteristics of individual and group behaviour.

SECTION D — Leadership and management

Team formation, development and management

Explain the differences between a group and a team.

SECTION D — Leadership and management

Motivating individuals and teams

Define motivation and explain its importance to the organisation, teams and individuals.

SECTION D — Leadership and management

Learning and training at work

Explain the importance and benefits of learning and development in the workplace.

SECTION D — Leadership and management

Review and appraisal of individual performance

Define performance appraisal and describe its purpose.

SECTION D — Leadership and management

Section D Practice Questions

Test your knowledge across all Section D topics

Personal effectiveness and communication in business

Personal effectiveness

Explain the importance of effective time management.

Personal effectiveness and communication in business

Consequences of ineffectiveness at work

Identify the main ways in which people and teams can be ineffective at work.

Personal effectiveness and communication in business

Competence frameworks and personal development

Explain how a competence framework underpins professional development needs.

Personal effectiveness and communication in business

Sources of conflict and techniques for conflict resolution

Identify situations where conflict at work can arise.

Personal effectiveness and communication in business

Communicating in business

Describe the methods and patterns of communication used in the organisation.

Personal effectiveness and communication in business

Section E Practice Questions

Test your knowledge across all Section E topics

Professional ethics

Fundamental principles of ethical behaviour

Define business ethics and explain the importance of ethics to the organisation and to the individual.

Professional ethics

The role of regulatory and professional bodies

Explain the purpose of international and organisational codes of ethics.

Professional ethics

Corporate codes of ethics

Define corporate codes of ethics.

Professional ethics

Ethical conflicts and dilemmas

Describe situations where ethical conflicts can arise.

Professional ethics

Section F Practice Questions

Test your knowledge across all Section F topics