ExpertMedium2 marksMultiple Choice
ACCA · Question 25 · Syllabus E: Personal effectiveness and communication in business
During a virtual meeting, a British manager tells their American team that a project needs to be 'tabled'. The British manager means it should be discussed immediately, but the American team understands this to mean the project is postponed indefinitely. What type of communication barrier has occurred?
During a virtual meeting, a British manager tells their American team that a project needs to be 'tabled'. The British manager means it should be discussed immediately, but the American team understands this to mean the project is postponed indefinitely. What type of communication barrier has occurred?
Answer options:
A.
Physical noise
B.
Psychological noise
C.
Semantic noise
D.
Physiological noise
How to approach this question
Identify the root cause of the misunderstanding: the definition of a specific word.
Full Answer
C.Semantic noise✓ Correct
Semantic noise is a communication barrier created when the sender and receiver have different understandings of the words used. Jargon, idioms, and regional variations of a language (like UK vs US English) are common causes.
Common mistakes
Choosing physical noise because it's a virtual meeting. The technology worked fine; the words themselves were the problem.
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