Medium2 marksMultiple Choice
Syllabus E: Personal effectiveness and communication in businessSyllabus ETime ManagementPersonal Effectiveness

ACCA · Question 05 · Syllabus E: Personal effectiveness and communication in business

[Section A] An emergency room administrator at a busy urban hospital uses the Urgent/Important matrix for time management. She receives a notification that the hospital's main backup generator requires its scheduled annual maintenance check next month. How should she categorize this task, and what is the appropriate action?

Answer options:

A.

Urgent and Important; Do it immediately

B.

Urgent but Not Important; Delegate it

C.

Not Urgent but Important; Schedule it

D.

Not Urgent and Not Important; Drop it

How to approach this question

Evaluate the task against two criteria: Is there an immediate deadline? (Urgency). Does it significantly impact core goals? (Importance).

Full Answer

C.Not Urgent but Important; Schedule it✓ Correct
In the Eisenhower (Urgent/Important) Matrix, tasks that are critical to long-term success or safety but do not have an immediate, pressing deadline are 'Important but Not Urgent'. The standard strategy for these tasks is to schedule them proactively to prevent them from becoming urgent crises later.

Common mistakes

Classifying all important tasks as urgent. Urgency strictly relates to time sensitivity.

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