Easy2 marksMultiple Choice

ACCA · Question 10 · Syllabus B: Organisational structure, culture, governance and sustainability

Section A

GlobalMart, a multinational retail franchise, allows its regional store managers to independently select 40% of their inventory based on local cultural preferences, set their own local marketing budgets, and hire staff without head office approval. Which organizational concept does this scenario best illustrate?

Answer options:

A.

Centralisation

B.

Decentralisation

C.

Span of control

D.

Scalar chain

How to approach this question

Note that lower-level managers (regional store managers) have the authority to make significant business decisions (inventory, budget, hiring). This is the definition of decentralisation.

Full Answer

B.Decentralisation✓ Correct
Decentralisation occurs when decision-making authority is distributed downwards through the organizational hierarchy. By allowing local managers to make inventory, marketing, and hiring decisions, GlobalMart is operating a highly decentralised structure.

Common mistakes

Confusing decentralisation with span of control. While flat structures (wide span) often correlate with decentralisation, the specific act of delegating decision power is decentralisation.

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