Question 1

Section A

SteelWorks, a legacy manufacturing plant, is introducing a new automated inventory system. The workforce is highly resistant, fearing job losses. The plant manager holds a series of town hall meetings to share financial data showing that without automation, the plant will close entirely within two years. According to Lewin's Change Management model, which stage does this action represent?

Accepted Answer

Identify the goal of the manager's action: creating a sense of urgency and breaking down resistance before the change happens. This aligns with the first step of Lewin's model.

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Selecting 'Changing' because an action is being taken. However, the action is preparation for the change, not the change itself.

How to approach this question

Full Answer

Common mistakes

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