Question 1

Section A

AgileTech recently pivoted from making consumer apps to enterprise software. Mark, a developer, is highly stressed because his manager keeps changing his daily tasks, and Mark no longer understands what his core responsibilities are or how his performance will be evaluated. What is the specific organizational stressor affecting Mark?

Accepted Answer

Identify the root cause of the stress: Mark 'no longer understands what his core responsibilities are'. Lack of clarity equals ambiguity.

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Confusing role ambiguity with role conflict. Conflict is 'I am told to do X by boss A, and Y by boss B'. Ambiguity is 'I don't know what I'm supposed to do'.

How to approach this question

Full Answer

Common mistakes

Practice the full ACCA BT — Business & Technology Practice Exam 4

More questions from this exam