ACCA · Question 21 · Syllabus E: Personal effectiveness and communication in business
A manager at AppDev, a tech startup, is overwhelmed with emails. Many of these emails require immediate replies regarding minor administrative issues, but they do not contribute to the manager's core strategic goals.
Using Covey's Time Management Matrix, how should these administrative emails be classified, and what is the recommended action?
Answer options:
Urgent and Important; the manager should Do them immediately.
Not Urgent but Important; the manager should Plan/Schedule them.
Urgent but Not Important; the manager should Delegate them.
Not Urgent and Not Important; the manager should Drop/Avoid them.
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