ExpertEasy1 markMultiple Choice
ACCA · Question 43 · Syllabus E: Personal effectiveness and communication in business
True or False: Active listening involves immediately preparing your counter-argument while the other person is still speaking.
True or False: Active listening involves immediately preparing your counter-argument while the other person is still speaking.
Answer options:
A.
True
B.
False
How to approach this question
Think about what 'active' means in listening—it means focusing entirely on the speaker.
Full Answer
B.False✓ Correct
Active listening requires the listener to fully concentrate, understand, respond, and then remember what is being said. Formulating a counter-argument while the speaker is talking is a barrier to effective listening.
Common mistakes
Assuming 'active' means being ready to jump into the conversation quickly.
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