ExpertMedium1 markMultiple Choice
Organisational structure, culture, governance and sustainabilitySection ASyllabus BOrganizational Structure
ACCA · Question 34 · Organisational structure, culture, governance and sustainability
According to Mintzberg's organizational configurations, which building block consists of the analysts and specialists who design systems and standardize work processes (e.g., quality control engineers)?
According to Mintzberg's organizational configurations, which building block consists of the analysts and specialists who design systems and standardize work processes (e.g., quality control engineers)?
Answer options:
A.
Operating core
B.
Technostructure
C.
Support staff
How to approach this question
Identify the group that standardizes work. Mintzberg calls the technical analysts the 'Technostructure'.
Full Answer
B.Technostructure✓ Correct
In Mintzberg's model, the Technostructure is composed of analysts (like accountants, planners, and engineers) who design systems to standardize the work of others and ensure efficiency.
Common mistakes
Confusing Technostructure with Support Staff. Support staff do not standardize the core work; they provide peripheral services.
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