Easy2 marksMultiple Choice

ACCA · Question 14 · Performance Measurement Frameworks

Section A

LogisticsCorp uses Fitzgerald and Moon's Building Block model to assess performance. The model categorizes performance dimensions into 'Results' and 'Determinants'.

Which of the following dimensions is classified as a 'Determinant' in this model?

Answer options:

A.

Financial Performance

B.

Competitiveness

C.

Flexibility

D.

Shareholder Value

How to approach this question

Recall the 6 dimensions of the Building Block model. Results = Financial, Competitiveness. Determinants = Quality, Flexibility, Resource Utilization, Innovation.

Full Answer

C.Flexibility✓ Correct
Fitzgerald and Moon's Building Block model has six dimensions. Two are 'Results' (Financial Performance, Competitiveness) which reflect past success. Four are 'Determinants' (Quality, Flexibility, Resource Utilization, Innovation) which are the operational factors that drive future results.

Common mistakes

Confusing Results (lagging indicators) with Determinants (leading indicators).

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