Section A

LogisticsCorp uses Fitzgerald and Moon's Building Block model to assess performance. The model categorizes performance dimensions into 'Results' and 'Determinants'.

Which of the following dimensions is classified as a 'Determinant' in this model?

Answer options:

Financial Performance

Competitiveness

Flexibility

Shareholder Value

How to approach this question

Recall the 6 dimensions of the Building Block model. Results = Financial, Competitiveness. Determinants = Quality, Flexibility, Resource Utilization, Innovation.

Full Answer

C.Flexibility✓ Correct

Fitzgerald and Moon's Building Block model has six dimensions. Two are 'Results' (Financial Performance, Competitiveness) which reflect past success. Four are 'Determinants' (Quality, Flexibility, Resource Utilization, Innovation) which are the operational factors that drive future results.

Common mistakes

Confusing Results (lagging indicators) with Determinants (leading indicators).

Question 13 All questions Question 15

Practice the full ACCA PM — Performance Management Practice Exam 1

32 questions · hints · full answers · grading

More questions from this exam

Q1Section A OmniRetail, a global supermarket chain, is implementing a new Executive Information Sy...Easy Q2Section A CloudTech Solutions, a SaaS provider, is migrating its core financial performance data...Medium Q3Section A ArtisanWood crafts bespoke furniture. The company is adopting Activity-Based Costing (...Easy Q4Section A SiliconForge manufactures semiconductor chips. The factory has a bottleneck process. T...Medium Q5Section A ChemCorp produces industrial solvents. Recently, the company was fined $50,000 by the ...Easy

View all 32 questions →