Easy1 markMultiple Choice
Human resourcesGeneralOrganisational StructureHuman Resources

AQA GCSE · Question 01.2 · Human resources

Which of the following describes the chain of command?

Answer options:

A.

The allocation of a task to someone who would not normally be responsible for it.

B.

The line of authority within a business along which communication passes.

C.

The number of employees directly managed by another employee.

D.

The number of layers of authority in a business' organisational structure.

How to approach this question

Evaluate each definition against your knowledge of key business terms related to organisational structure. Eliminate the options that define other concepts like delegation or span of control.

Full Answer

B.The line of authority within a business along which communication passes.✓ Correct
The correct answer is B. The chain of command refers to the formal line of authority and communication that passes down from the top to the bottom of an organisation.
The chain of command is a fundamental concept in organisational structure. It clarifies who reports to whom, establishing a clear line of authority from the highest level (e.g., CEO) down to the front-line employees. This structure ensures that instructions and communications flow efficiently through the organisation.

Common mistakes

✗ Confusing chain of command with span of control (C) or delegation (A). These are related but distinct concepts in human resource management.

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