In a high-stress crisis PR firm, a manager realizes that while the team is successfully mitigating client crises, several junior staff are burning out and resigning. According to Adair's Action-Centred Leadership model, which area is the manager neglecting?

Answer options:

Task needs

Team needs

Individual needs

Strategic needs

How to approach this question

Recall Adair's three overlapping circles: Task, Team, Individual. Determine which one is failing based on the scenario.

Full Answer

C.Individual needs✓ Correct

John Adair's model consists of three overlapping circles: Achieving the Task, Building and Maintaining the Team, and Developing the Individual. If staff are burning out and resigning despite the work getting done, the leader is neglecting the 'Individual' circle.

Common mistakes

Choosing 'Team needs'. While related, burnout and resignation are primarily individual welfare issues in Adair's framework.

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Practice the full ACCA BT — Business & Technology Practice Exam 1

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