ExpertEasy1 markMultiple Choice
ACCA · Question 43 · Syllabus E: Personal effectiveness and communication in business
The 'grapevine' is an example of a formal communication channel within an organization.
The 'grapevine' is an example of a formal communication channel within an organization.
Answer options:
A.
True
B.
False
C.
Only in large companies
D.
Only if written down
How to approach this question
Determine if rumors and gossip are officially sanctioned by management.
Full Answer
B.False✓ Correct
Formal communication channels are official pathways (e.g., memos, official meetings, reports). The 'grapevine' is the informal communication network, driven by social relationships and often carrying rumors.
Common mistakes
Assuming all communication networks are formal.
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