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    PracticeACCAACCA BT — Business & Technology Practice Exam 2Question 41
    Easy1 markMultiple Choice
    Syllabus E: Personal effectiveness and communication in businessSyllabus ECommunicationAssertiveness

    ACCA · Question 41 · Syllabus E: Personal effectiveness and communication in business

    [Section A] True or False: In workplace communication, 'Assertiveness' is defined as forcefully imposing your will on others and ignoring their rights to achieve your own goals.

    Answer options:

    A.

    True

    B.

    False

    How to approach this question

    Distinguish between Assertive, Aggressive, and Passive behaviors.

    Full Answer

    B.False✓ Correct
    Assertiveness is the ability to express one's feelings, opinions, beliefs, and needs directly, openly and honestly, while not violating the personal rights of others. The behavior described in the question is 'Aggression'.

    Common mistakes

    Using 'assertive' as a polite synonym for 'aggressive'. In management theory, they are distinct concepts.
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