Section A

According to Herzberg's Two-Factor Theory, which of the following is considered a 'Hygiene factor' rather than a 'Motivator'?

Answer options:

Recognition for a job well done

Base salary

Challenging work

Opportunities for advancement

How to approach this question

Remember that hygiene factors relate to the *context* of the job (pay, conditions), while motivators relate to the *content* of the job (achievement, recognition).

Full Answer

B.Base salary✓ Correct

In Herzberg's theory, Hygiene factors (like salary, company policy, working conditions) prevent dissatisfaction but do not motivate. Motivators (like recognition, achievement, responsibility) actually drive employees to work harder.

Common mistakes

Assuming salary is a motivator because people want money.

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Practice the full ACCA BT — Business & Technology Practice Exam 3

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