Question 1

**Section B - Case 3: CareNet**

CareNet is a global NGO providing mobile optical clinics in rural areas. The board wants to implement the Fitzgerald and Moon Building Block model to improve performance measurement across its regional teams.

Under the 'Dimensions' block of the Fitzgerald and Moon model, which of the following is classified as a 'Determinant' of performance (rather than a 'Result')?

Accepted Answer

Recall the 6 dimensions of the Fitzgerald and Moon model. Two are results (lagging indicators) and four are determinants (leading indicators).

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Confusing determinants (drivers) with results (outcomes).

How to approach this question

Full Answer

Common mistakes

Practice the full ACCA PM — Performance Management Practice Exam 2

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