Question 1

**Section B - Case 3: CareNet**

CareNet is a global NGO providing mobile optical clinics in rural areas. Continuing with the Fitzgerald and Moon model, CareNet sets a standard that '95% of patients must be seen within 30 minutes of their scheduled time'.

According to the 'Standards' block of the model, this target must possess three characteristics. Which of the following is NOT one of those three characteristics?

Accepted Answer

Recall the components of the 'Standards' block in the Fitzgerald and Moon model: Ownership, Achievability, and Equity.

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Assuming controllability is a standard because it sounds like a logical requirement for setting a target.

How to approach this question

Full Answer

Common mistakes

Practice the full ACCA PM — Performance Management Practice Exam 2

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