A project manager notices that a high-performing team member has become withdrawn, is frequently absent from daily stand-ups, and the quality of their deliverables has declined over the past three weeks. Other team members have started expressing concerns about delays. Which TWO emotional intelligence competencies should the project manager primarily apply?

Self-awareness to recognize their own frustration with the team member's performance

Self-management to control the impulse to immediately address the performance issues publicly

Social awareness to recognize the team member's behavioral changes and emotional state

Relationship management to have a private, empathetic conversation to understand the situation

Motivation to inspire the team member through public recognition

Empathy to understand how the team member might be feeling