PMP · Question 04 · Task 7: Address and remove impediments, obstacles, and blockers for the team
During sprint planning for a software development project, the development team reports that they cannot access the required third-party API for testing because the vendor's test environment is down indefinitely. This is blocking progress on three critical user stories. What should the project manager do FIRST?
Answer options:
Document the impediment in the project risk register and inform the product owner
Work with the team to identify alternative testing approaches or mock services that can unblock the work
Escalate to senior management to pressure the vendor to restore their test environment
Move the affected user stories to the next sprint and select different work for the current sprint
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