A project is nearing closure. The project manager is working to ensure that the benefits identified in the business case will be sustained after the project team disbands.<br/><br/>Which TWO actions are MOST critical for the project manager to take? (Select TWO)

Answer options:

Extend the project timeline to monitor benefits for 12 months.

Confirm and document the owner responsible for ongoing benefits realization.

Write a final project report stating that all benefits have been achieved.

Verify that the measurement system is in place to track the benefits.

Transfer the remaining project budget to the operations team.

Archive the benefits management plan without updating it.

How to approach this question

Focus on 'Transition'. Who will look after the value? How will they measure it?

Full Answer

To ensure benefits are sustained, the PM must identify an owner (B) (usually in Operations) and ensure the tools/systems to measure the benefits (D) are operational. The PM cannot stay indefinitely (A).

Common mistakes

Thinking the PM is responsible for long-term tracking (A).

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