A project manager is closing a project that implemented a new employee training portal. The benefits management plan states that the primary benefit is 'Improved Employee Retention'.<br/><br/>When should this benefit be measured?

Answer options:

During the project execution phase.

Immediately at project closure.

Well after project closure, as defined in the benefits management plan.

It cannot be measured quantitatively.

How to approach this question

Understand the timeline of benefits. Strategic benefits usually lag behind project closure.

Full Answer

C.Well after project closure, as defined in the benefits management plan.✓ Correct

Benefits realization often occurs after the project is closed and the deliverables are being used in operations. Employee retention is a long-term metric.

Common mistakes

Thinking all project work/measurement ends at closure (B).

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