Easy2 marksMultiple Choice
Business & TechnologyCommunicationPersonal EffectivenessSyllabus E

ACCA · Question 23 · Business & Technology

Section A

During a virtual meeting at "Global Devs", the lead software engineer explains a project delay to the marketing team by saying, "The API integration failed because the JSON payload was malformed and the asynchronous callbacks timed out." The marketing team has no idea what this means.

What type of communication barrier has occurred here?

Answer options:

A.

Physical barrier

B.

Psychological barrier

C.

Semantic barrier

D.

Status barrier

How to approach this question

Recognize that the issue is the use of highly technical jargon that the receiver does not understand. This relates to the meaning of words (semantics).

Full Answer

C.Semantic barrier✓ Correct
Semantic barriers (or language barriers) arise when the sender uses words, jargon, or expressions that the receiver does not understand, leading to a breakdown in communication.

Common mistakes

Choosing 'Physical barrier' just because it's a virtual meeting, ignoring the actual cause of the misunderstanding.

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