Question 1

Section A

During a virtual meeting at "Global Devs", the lead software engineer explains a project delay to the marketing team by saying, "The API integration failed because the JSON payload was malformed and the asynchronous callbacks timed out." The marketing team has no idea what this means.

What type of communication barrier has occurred here?

Accepted Answer

Recognize that the issue is the use of highly technical jargon that the receiver does not understand. This relates to the meaning of words (semantics).

Question 2

What mistakes do candidates make on this ACCA question?

Accepted Answer

Choosing 'Physical barrier' just because it's a virtual meeting, ignoring the actual cause of the misunderstanding.

How to approach this question

Full Answer

Common mistakes

Practice the full ACCA BT — Business & Technology Practice Exam 3

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