ExpertHard2 marksMultiple Choice
ACCA · Question 15 · Performance measurement and control
Section A
ProService, a B2B consulting firm, is implementing the Fitzgerald and Moon Building Blocks model to improve its performance measurement system.
According to this model, which TWO of the following are classified as 'Dimensions' of performance?
Section A
ProService, a B2B consulting firm, is implementing the Fitzgerald and Moon Building Blocks model to improve its performance measurement system.
According to this model, which TWO of the following are classified as 'Dimensions' of performance?
Answer options:
A.
Competitiveness
B.
Ownership
C.
Quality
D.
Motivation
How to approach this question
Recall the three categories of the Fitzgerald and Moon model: Dimensions, Standards, and Rewards. Identify which options fall under 'Dimensions'.
Full Answer
The Fitzgerald and Moon Building Blocks model consists of Dimensions, Standards, and Rewards.
The six Dimensions are: Profitability, Competitiveness, Quality, Resource Utilization, Flexibility, and Innovation.
Ownership is a Standard. Motivation is a Reward.
Common mistakes
Mixing up the elements of Dimensions, Standards, and Rewards.
Practice the full ACCA PM — Performance Management Practice Exam 4
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