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Task 11: Engage and support virtual teamsvirtual teamscultural awarenessteam engagementcommunication

PMP · Question 07 · Task 11: Engage and support virtual teams

A project manager is leading a distributed team across three time zones. During virtual daily stand-ups, they notice that team members in the Asia-Pacific region rarely speak up or ask questions, while team members in North America dominate the conversations. What should the project manager do to improve virtual team engagement?

Answer options:

A.

Schedule separate stand-ups for each time zone to reduce cultural barriers

B.

Implement a round-robin format where each team member must provide an update

C.

Create multiple communication channels and rotate meeting times to accommodate different cultural communication preferences

D.

Ask the Asia-Pacific team members directly why they don't participate more

How to approach this question

Consider cultural communication differences and time zone equity. Look for solutions that provide multiple ways to engage rather than forcing uniform participation.

Full Answer

C.Create multiple communication channels and rotate meeting times to accommodate different cultural communication preferences✓ Correct
C
Virtual team engagement requires understanding cultural communication preferences and ensuring equitable participation opportunities across time zones.

Common mistakes

Assuming all team members communicate the same way or that forcing participation will solve engagement issues. Cultural sensitivity is key.

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