PMP · Question 70 · Task 4: Engage stakeholders
A project manager is working with a client who frequently requests status updates and detailed explanations for any project decisions. The client appears to have low confidence in the project team's capabilities. What should the project manager do to address this situation?
Answer options:
Provide more frequent and detailed reports to satisfy the client's need for information
Work to build the client's confidence through transparent communication, demonstrating competence, and involving them in key decisions
Explain to the client that their requests for information are creating project overhead
Escalate the client's behavior to senior management as micromanagement
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