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    PracticePMI PMP®PMI PMP Practice Exam 3Question 70
    Hard1 markMultiple Choice
    Task 4: Engage stakeholdersclient confidencetrust buildingtransparent communicationstakeholder relationship

    PMP · Question 70 · Task 4: Engage stakeholders

    A project manager is working with a client who frequently requests status updates and detailed explanations for any project decisions. The client appears to have low confidence in the project team's capabilities. What should the project manager do to address this situation?

    Answer options:

    A.

    Provide more frequent and detailed reports to satisfy the client's need for information

    B.

    Work to build the client's confidence through transparent communication, demonstrating competence, and involving them in key decisions

    C.

    Explain to the client that their requests for information are creating project overhead

    D.

    Escalate the client's behavior to senior management as micromanagement

    How to approach this question

    When clients show low confidence through excessive oversight, address the root cause by building trust and confidence rather than treating the symptoms.

    Full Answer

    B.Work to build the client's confidence through transparent communication, demonstrating competence, and involving them in key decisions✓ Correct
    B
    Excessive client oversight often indicates low confidence. Building trust through transparency, demonstrated competence, and appropriate involvement addresses the root cause.

    Common mistakes

    Treating the oversight requests as the problem rather than recognizing them as symptoms of low confidence that needs to be addressed.
    Question 69All questionsQuestion 71

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