A project manager notices that a high-performing team member has become withdrawn over the past two weeks, is frequently late to daily stand-ups, and the quality of their deliverables has declined. Other team members have started expressing concerns about delays caused by this person's work. Which TWO emotional intelligence competencies should the project manager primarily apply in this situation?

Self-awareness - Recognize their own frustration with the team member's performance decline

Self-management - Control the impulse to immediately reprimand the team member publicly

Social awareness - Notice and interpret the team member's behavioral changes and emotional state

Relationship management - Have a private, empathetic conversation to understand what's happening

Motivation - Inspire the team member through public recognition and team motivation events

Empathy - Feel sorry for whatever personal issues the team member might be experiencing