An organization is undergoing a merger during the project. As a result, key subject matter experts (SMEs) assigned to the project are feeling insecure about their jobs and productivity has dropped.<br/><br/>What should the project manager do?

Answer options:

Tell the team to focus on work and ignore the rumors.

Facilitate an open discussion to address concerns and advocate for the team's stability with leadership.

Replace the distracted SMEs with contractors.

Pause the project until the merger is complete.

How to approach this question

Org Change Impact on Team -> Support/Facilitate/Advocate.

Full Answer

B.Facilitate an open discussion to address concerns and advocate for the team's stability with leadership.✓ Correct

Organizational changes (mergers) impact project resources emotionally. The PM must support the team (Task 4) by facilitating communication and advocating for them. Ignoring feelings (A) leads to failure.

Common mistakes

Focusing only on tasks (A) and ignoring the human element of change.

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