Hard1 markMultiple Choice
Task 4: Support organizational changeBusiness EnvironmentOrg ChangeTask 4Agile

PMP · Question 54 · Task 4: Support organizational change

An organization is transitioning from Predictive to Agile. The project manager notices that the team is still waiting for detailed instructions before starting work, causing delays.<br/><br/>What is the BEST action to support this cultural shift?

Answer options:

A.

Provide detailed instructions to keep the project moving.

B.

Coach the team on self-organization and empower them to make decisions.

C.

Report the team to management for insubordination.

D.

Switch back to Predictive methodology.

How to approach this question

Agile Transformation = Coaching + Empowerment. Don't revert to command-and-control.

Full Answer

B.Coach the team on self-organization and empower them to make decisions.✓ Correct
B
The PM must support the organizational change (Agile transformation). This requires coaching the team to adopt new behaviors (self-organization). Providing instructions (A) solves the immediate problem but fails the strategic goal of transformation.

Common mistakes

Choosing the 'fix it now' option (A) instead of the 'teach them' option (B).

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