ExpertHard1 markShort Answer
PMP · Question 55 · Task 4: Support organizational change
A project manager is using Kotter's 8-Step Change Model. The first step involves creating a sense of what?
A project manager is using Kotter's 8-Step Change Model. The first step involves creating a sense of what?
How to approach this question
One word. Kotter Step 1.
Full Answer
Urgency
Kotter's Step 1 is 'Create a Sense of Urgency'. Without urgency, people become complacent and resist change.
Common mistakes
Saying 'Vision' (Step 3) or 'Coalition' (Step 2).
Practice the full PMP Business Environment Domain Practice Exam
60 questions · hints · full answers · grading
More questions from this exam
Q01A project manager is leading a medical device development project. During the execution phase, a ...HardQ02A global fintech organization is launching a new payment platform. The project manager is identif...HardQ03A project manager discovers that a subcontractor has been disposing of chemical waste improperly,...HardQ04An Agile team is developing a healthcare application. A new patient privacy regulation is passed ...HardQ05A project team is building a new headquarters. The project manager must ensure that the building ...Hard