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Practice PMI PMP®PMP Business Environment Domain Practice ExamQuestion 55

Hard1 markShort Answer

Task 4: Support organizational changeBusiness EnvironmentOrg ChangeTask 4

PMP · Question 55 · Task 4: Support organizational change

A project manager is using Kotter's 8-Step Change Model. The first step involves creating a sense of what?

How to approach this question

One word. Kotter Step 1.

Full Answer

Kotter's Step 1 is 'Create a Sense of Urgency'. Without urgency, people become complacent and resist change.

Common mistakes

Saying 'Vision' (Step 3) or 'Coalition' (Step 2).

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