A high-performing team member in an agile project has recently started missing deadlines and withdrawing from team activities. The project manager suspects a personal issue or burnout. Which TWO actions should the project manager take?

Answer options:

Discuss the performance decline during the next daily stand-up to encourage peer accountability.

Schedule a private one-on-one meeting to express concern and listen to the team member's perspective.

Immediately reassign the team member's critical tasks to others to protect the sprint goal.

Collaborate with the team member to identify if any project impediments or workload issues are contributing factors.

Report the issue to HR as a performance violation.

How to approach this question

Select actions that demonstrate empathy and problem-solving (EI and Servant Leadership).

The PM should first seek to understand (private meeting) and support (identify impediments) before taking administrative action.

Prioritizing the schedule (C) over the person, or addressing sensitive issues publicly (A).

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