A project manager discovers that a team member has been working on tasks that are not in the current sprint backlog. When questioned, the team member explains they thought these tasks were important for the overall project success. What should the project manager do FIRST?

Answer options:

Understand the team member's reasoning and assess whether the work adds value to project objectives

Redirect the team member to focus only on sprint backlog items

Discuss the importance of following sprint commitments with the entire team

Add the completed work to the sprint backlog retroactively

How to approach this question

When team members take initiative outside planned work, understand their reasoning and assess value before taking corrective action.

A.Understand the team member's reasoning and assess whether the work adds value to project objectives✓ Correct

Understanding the team member's reasoning helps determine if valuable work was done and informs how to handle similar situations in the future.

Immediately correcting the process violation without understanding the potential value of the work or the team member's reasoning.

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