Hard1 markMultiple Choice
Task 2: Manage communicationsclient reportinggovernance requirementsteam overheadcollaborative problem solving

PMP · Question 65 · Task 2: Manage communications

A project manager is working on a project where the client has requested detailed progress reports every week, but the development team feels this creates unnecessary overhead and slows down their work. The client insists the reports are necessary for their internal governance. What should the project manager do?

Answer options:

A.

Comply with the client's reporting requirements since they are paying for the project

B.

Negotiate with the client to reduce reporting frequency to minimize team overhead

C.

Work with both the client and team to understand the governance needs and develop efficient reporting approaches

D.

Assign a dedicated team member to handle all client reporting activities

How to approach this question

When client requirements create team overhead, collaborate to understand underlying needs and develop efficient solutions rather than simply complying or negotiating.

Full Answer

C.Work with both the client and team to understand the governance needs and develop efficient reporting approaches✓ Correct
C
Understanding the underlying governance needs enables development of reporting approaches that meet client requirements while minimizing team overhead.

Common mistakes

Either automatically complying with requirements or negotiating without understanding the underlying needs that drive the requirements.

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