Hard1 markMultiple Choice
Task 1: Manage conflictdisruptive behaviorteam dynamicsmeeting managementbehavioral coaching

PMP · Question 79 · Task 1: Manage conflict

A project manager is leading a team where a senior team member frequently interrupts others during meetings and dominates discussions. This is preventing other team members from contributing and affecting team dynamics. What should the project manager do?

Answer options:

A.

Speak with the senior team member privately after the next meeting where this behavior occurs

B.

Have a private conversation with the senior team member about the impact of their behavior on team participation

C.

Implement structured meeting formats that limit individual speaking time

D.

Address the behavior publicly in the next team meeting to set expectations

How to approach this question

When team members exhibit disruptive behavior, address it directly and privately, focusing on impact rather than personal criticism.

Full Answer

B.Have a private conversation with the senior team member about the impact of their behavior on team participation✓ Correct
B
Disruptive behavior should be addressed promptly and privately, focusing on the impact on team dynamics rather than personal criticism to encourage behavior change.

Common mistakes

Either waiting for the behavior to continue or addressing it publicly, both of which can worsen team dynamics rather than improving them.

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