A project manager is working on a project where a critical team member has accepted a position with another company and will be leaving in two weeks. This person has unique knowledge that is essential for project completion. What should the project manager do FIRST?

Answer options:

Work with the departing team member to identify and document critical knowledge and create a knowledge transfer plan

Begin recruiting a replacement with similar skills and experience

Assess the impact on project timeline and communicate delays to stakeholders

Negotiate with the team member's new employer to delay their start date

How to approach this question

When critical team members leave, prioritize knowledge capture and transfer while they're still available, as this is time-sensitive and essential for continuity.

Full Answer

A.Work with the departing team member to identify and document critical knowledge and create a knowledge transfer plan✓ Correct

Knowledge transfer is time-sensitive and must happen while the departing team member is still available. This enables better planning for replacement and continuity.

Common mistakes

Focusing on replacement or impact assessment before prioritizing the time-sensitive knowledge capture that can only happen while the person is available.

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