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Task 2: Lead a teamteam leadershipdistributed teamscommunicationservant leadership

PMP · Question 02 · Task 2: Lead a team

A project manager is leading a hybrid software development project with a distributed team across three time zones. The team has been struggling with communication gaps, missed dependencies, and declining velocity over the past two sprints. Team members report feeling disconnected and unclear about priorities. What should the project manager do FIRST to address these issues?

Answer options:

A.

Implement daily status reports from each team member to improve visibility

B.

Mandate that all team members work during overlapping hours to improve collaboration

C.

Facilitate a team workshop to establish communication protocols and shared understanding of priorities

D.

Replace the distributed team structure with a co-located team to eliminate communication issues

How to approach this question

Look for servant leadership approaches that involve the team in creating solutions and address multiple root causes simultaneously.

Full Answer

C.Facilitate a team workshop to establish communication protocols and shared understanding of priorities✓ Correct
Leading distributed teams requires servant leaders to facilitate collaborative problem-solving, build shared understanding, and help teams develop their own effective working agreements.

Common mistakes

Students often choose directive approaches or focus on single solutions rather than recognizing the need for collaborative, multi-faceted solutions.
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