PMP · Question 46 · Task 10: Build shared understanding
During a project retrospective, it becomes clear that different team members have different interpretations of the Definition of Done. Some developers think it means code complete and unit tested, QA believes it includes integration testing, and the product owner expects user acceptance testing and documentation. This has led to confusion about when user stories are actually complete. What should the project manager do FIRST?
Answer options:
Update the project documentation to clearly define the Definition of Done
Facilitate a team workshop to collaboratively define and agree on a comprehensive Definition of Done
Ask the product owner to define the Definition of Done since they represent the business
Use the most comprehensive interpretation to ensure all aspects are covered
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