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Task 10: Build shared understandingshared understandingdefinition of doneteam alignmentcollaboration

PMP · Question 46 · Task 10: Build shared understanding

During a project retrospective, it becomes clear that different team members have different interpretations of the Definition of Done. Some developers think it means code complete and unit tested, QA believes it includes integration testing, and the product owner expects user acceptance testing and documentation. This has led to confusion about when user stories are actually complete. What should the project manager do FIRST?

Answer options:

A.

Update the project documentation to clearly define the Definition of Done

B.

Facilitate a team workshop to collaboratively define and agree on a comprehensive Definition of Done

C.

Ask the product owner to define the Definition of Done since they represent the business

D.

Use the most comprehensive interpretation to ensure all aspects are covered

How to approach this question

Look for collaborative approaches that involve all team members in creating shared definitions and understanding.

Full Answer

B.Facilitate a team workshop to collaboratively define and agree on a comprehensive Definition of Done✓ Correct
Building shared understanding requires collaborative definition of key terms and criteria, ensuring all team members have the same interpretation of critical concepts like Definition of Done.

Common mistakes

Students often choose documentation or authority-based approaches rather than recognizing the need for collaborative definition building.

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