Hard1 markMultiple Choice
Task 2: Manage communicationscommunication strategystakeholder needsdecision making processesinformation requirements

PMP · Question 53 · Task 2: Manage communications

A project manager is developing a communication strategy for a regulatory compliance project involving multiple government agencies, internal legal teams, executive leadership, and operational staff. Each stakeholder group has different information needs, decision-making timelines, and communication preferences. Which TWO factors should the project manager prioritize when designing the communication approach?

Answer options:

A.

The project manager's expertise with different communication tools and methods

B.

The decision-making processes and timelines of each stakeholder group

C.

The organizational hierarchy and reporting relationships between stakeholder groups

D.

The specific information requirements and level of detail needed by each audience

E.

The cost and resource requirements for different communication methods

F.

The geographic distribution and time zones of stakeholder groups

How to approach this question

Focus on stakeholder-centric factors that ensure the right information reaches the right people at the right time for their decision-making needs.

Full Answer

B,D
Effective communication strategy requires understanding stakeholder decision-making processes and specific information needs to ensure relevant information is delivered at the right time and detail level.

Common mistakes

Students often choose hierarchy (C) or geographic factors (F), missing the focus on decision-making timing and specific information requirements for effective communication.

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