Hard1 markMultiple Choice
Task 2: Lead a teamPeopleLeadershipPsychological Safety

PMP · Question 02 · Task 2: Lead a team

A project manager takes over a project where the team is demoralized. The previous PM was authoritarian. The team is hesitant to speak up during retrospectives. Which action should the new project manager take FIRST to improve team leadership?

Answer options:

A.

Implement a reward system for the team members who contribute the most ideas during meetings.

B.

Schedule individual meetings with each team member to tell them they are now empowered to make decisions.

C.

Model vulnerability by admitting a recent mistake and asking for the team's help in solving a problem.

D.

Create a strictly anonymous suggestion box so team members can complain without fear of retribution.

How to approach this question

Focus on 'Lead a team' and 'Servant Leadership'. The goal is psychological safety.

Full Answer

C.Model vulnerability by admitting a recent mistake and asking for the team's help in solving a problem.✓ Correct
C
Psychological safety is the foundation of high-performing teams. A servant leader builds trust by being vulnerable and authentic, not just by implementing processes.

Common mistakes

Choosing procedural solutions (suggestion boxes, rewards) for cultural/emotional problems.

Practice the full PMI PMP Practice Exam

114 questions · hints · full answers · grading

More questions from this exam