Hard1 markMultiple Choice
PMP · Question 02 · Task 2: Lead a team
A project manager takes over a project where the team is demoralized. The previous PM was authoritarian. The team is hesitant to speak up during retrospectives. Which action should the new project manager take FIRST to improve team leadership?
A project manager takes over a project where the team is demoralized. The previous PM was authoritarian. The team is hesitant to speak up during retrospectives. Which action should the new project manager take FIRST to improve team leadership?
Answer options:
A.
Implement a reward system for the team members who contribute the most ideas during meetings.
B.
Schedule individual meetings with each team member to tell them they are now empowered to make decisions.
C.
Model vulnerability by admitting a recent mistake and asking for the team's help in solving a problem.
D.
Create a strictly anonymous suggestion box so team members can complain without fear of retribution.
How to approach this question
Focus on 'Lead a team' and 'Servant Leadership'. The goal is psychological safety.
Full Answer
C.Model vulnerability by admitting a recent mistake and asking for the team's help in solving a problem.✓ Correct
C
Psychological safety is the foundation of high-performing teams. A servant leader builds trust by being vulnerable and authentic, not just by implementing processes.
Common mistakes
Choosing procedural solutions (suggestion boxes, rewards) for cultural/emotional problems.
Practice the full PMI PMP Practice Exam
114 questions · hints · full answers · grading
More questions from this exam
Q01During a daily standup in a hybrid project, two senior developers begin arguing about the archite...HardQ03A key stakeholder is unhappy with the product increment delivered in the last sprint, claiming it...HardQ04A project team in a matrix organization is struggling. The functional manager keeps pulling key r...HardQ05A project manager is leading a virtual team spread across four time zones. Team members report fe...HardQ06During a project, a team member approaches the project manager and admits they lack the skills to...Hard
Expert