PMP · Question 04 · Task 7: Address and remove impediments
A project team in a matrix organization is struggling. The functional manager keeps pulling key resources away for operational emergencies, causing sprint delays. The project manager has tried discussing this with the functional manager but the behavior continues. What should the project manager do NEXT?
Answer options:
Update the risk register and accept the schedule delays as inevitable.
Ask the team to work overtime to make up for the lost hours.
Analyze the impact of the resource unavailability on the project critical path/value delivery and present this data to the project sponsor.
File a formal complaint against the functional manager with HR.
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