ExpertHard1 markMultiple Choice
PMP · Question 72 · Task 11: Plan and manage procurement
A project manager is leading a project with a fixed price contract. The seller claims that a specific requirement was not in the original scope and asks for a change order. The PM disagrees. What should the PM do FIRST?
A project manager is leading a project with a fixed price contract. The seller claims that a specific requirement was not in the original scope and asks for a change order. The PM disagrees. What should the PM do FIRST?
Answer options:
A.
Refuse to pay.
B.
Review the contract, SOW, and WBS dictionary to verify the scope definition.
C.
Agree to the change to maintain the relationship.
D.
Enter Alternative Dispute Resolution (ADR).
How to approach this question
Dispute -> Check Documents.
Full Answer
B.Review the contract, SOW, and WBS dictionary to verify the scope definition.✓ Correct
Task 11 (Procurement) and Task 8 (Scope). Disputes often arise from ambiguity. The first step is to check the contract documents.
Common mistakes
Jumping to conflict (A) or capitulation (C) without reading the contract.
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