12 min read·Leadership and Management

Learning and Training at Work

Learning outcomes

  • Distinguish between training, development, and education.
  • Apply Honey & Mumford Learning Styles and Kolb's Cycle.

Training vs Development

  • Training: Short-term, focused on acquiring specific skills for the current job (e.g., learning to use new accounting software).
  • Development: Long-term, focused on personal growth and preparing for future roles (e.g., a management leadership program).
Practice Question

A company sends a junior accountant on a 6-month leadership coaching program to prepare them for a future Director role. This is an example of:

Common Mistake

One Size Does Not Fit All

Sending an entire department to a lecture-style training session will fail for many employees. Why? Because people have different learning styles. Some need to 'do' (Activists), while others need to 'listen and think' (Reflectors).

Honey & Mumford Learning Styles

  1. Activists: Learn by doing. They want to jump in and try it.
  2. Reflectors: Learn by observing and thinking about it before acting.
  3. Theorists: Learn by understanding the underlying concepts and models.
  4. Pragmatists: Learn by seeing the practical application ('How does this help me in the real world?').
Practice Question

An employee is given a new software tool. They immediately ignore the manual and start clicking buttons to see what happens. Which learning style are they exhibiting?

Examiner Tip

Exam Focus

Kolb's Experiential Learning Cycle has 4 stages: Concrete Experience (doing) -> Reflective Observation (thinking) -> Abstract Conceptualization (learning the theory) -> Active Experimentation (trying it again). You must know this cycle.

Worked Scenario: Aviation Maintenance Crew
Try the scenario yourself before revealing the worked answer.
Practice Question

According to Honey & Mumford, a 'Pragmatist' learns best when:

Practice Question

Which of the following is the first stage in Kolb's Experiential Learning Cycle?

Practice Question

What is 'Induction' training?

Ready to put this into practice?

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ACCA BT — Business & Technology Practice Exam 1

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