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    PracticePMI PMP®PMI PMP Mini Practice Exam 3Question 11
    Hard1 markMultiple Choice
    Task 11: Engage and support virtual teamsPeopleVirtual TeamsCommunication

    PMP · Question 11 · Task 11: Engage and support virtual teams

    A virtual team is struggling with low engagement during conference calls. Team members often multitask and silence is common when questions are asked. What is the MOST effective way to improve engagement?

    Answer options:

    A.

    Mandate that all team members keep their cameras on at all times.

    B.

    Increase the frequency of meetings to ensure everyone is paying attention.

    C.

    Implement random spot-checks by calling on specific people to answer questions.

    D.

    Restructure meetings to be interactive, using polls, breakout rooms, and collaborative tools.

    How to approach this question

    Choose the option that changes the *structure* of the interaction to encourage participation.

    Full Answer

    D.Restructure meetings to be interactive, using polls, breakout rooms, and collaborative tools.✓ Correct
    Virtual teams need interactive elements to replace physical presence cues. Facilitation techniques are key.

    Common mistakes

    Using enforcement (A, C) instead of facilitation.
    Question 10All questionsQuestion 12

    Practice the full PMI PMP Mini Practice Exam 3

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