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Task 13: Mentor relevant stakeholdersPeopleMentoringStakeholders

PMP · Question 13 · Task 13: Mentor relevant stakeholders

A junior project manager is struggling to manage a complex stakeholder group. The program manager (their mentor) notices the junior PM is agreeing to every stakeholder request to avoid conflict. What is the BEST mentoring approach?

Answer options:

A.

Step in and take over the stakeholder meetings until the project is back on track.

B.

Role-play negotiation scenarios with the junior PM and provide feedback on saying 'no' constructively.

C.

Send the junior PM to a general communication training course.

D.

Advise the junior PM to document all requests and let the Change Control Board reject them.

How to approach this question

Select the option that builds the mentee's skills rather than doing the work for them.

Full Answer

B.Role-play negotiation scenarios with the junior PM and provide feedback on saying 'no' constructively.✓ Correct
B
Mentoring is about transferring knowledge and skills. Role-playing is a powerful technique for soft skills.

Common mistakes

Rescuing the mentee (A) instead of teaching them.

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