You are managing a project with a large, diverse group of stakeholders. You have classified them using a Power/Interest grid. A group of community activists has high interest but low power. However, they are very vocal on social media. How should you engage them?

Answer options:

Monitor them only, as they have low power.

Keep them informed and manage their expectations proactively to prevent negative sentiment.

Manage them closely as key decision-makers.

Invite them to the project board meetings.

How to approach this question

Apply the Power/Interest grid strategy but adjust for the 'vocal' context.

Full Answer

B.Keep them informed and manage their expectations proactively to prevent negative sentiment.✓ Correct

While traditionally 'Keep Informed', the social media aspect suggests they could impact the project's reputation, so proactive communication is vital.

Common mistakes

Underestimating them (A) or Overestimating them (C).

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