ExpertHard1 markMultiple Choice
PMP · Question 9 · Task 9: Collaborate with stakeholders
A key stakeholder is consistently critical of the project's progress in monthly steering committee meetings, despite the project being on track. This behavior is damaging the team's reputation. What should the project manager do?
A key stakeholder is consistently critical of the project's progress in monthly steering committee meetings, despite the project being on track. This behavior is damaging the team's reputation. What should the project manager do?
Answer options:
A.
Present detailed data in the next meeting to publicly refute the stakeholder's claims.
B.
Schedule a private meeting with the stakeholder to understand their concerns and expectations.
C.
Ask the project sponsor to intervene and silence the stakeholder.
D.
Ignore the comments as long as the project metrics remain green.
How to approach this question
Prioritize relationship building and understanding over confrontation or avoidance.
Full Answer
B.Schedule a private meeting with the stakeholder to understand their concerns and expectations.✓ Correct
B
The stakeholder's perception is a project reality. The PM must collaborate to align expectations and build trust.
Common mistakes
Fighting back with data (A) without understanding the emotional/political context.
Practice the full PMI PMP Mini Practice Exam 3
20 questions · hints · full answers · grading
More questions from this exam
Q1A project manager is leading a hybrid project with a distributed team. During a virtual sprint re...HardQ2A project manager has just taken over a project where the team morale is low. The previous PM was...HardQ3A high-performing team member in an agile project has recently started missing deadlines and with...HardQ4A project manager is leading a cross-functional team where decision-making has been slow because ...HardQ5A project team is transitioning from predictive to agile. During the first sprint, the PM notices...Hard