PMP · Question 18 · Task 16: Ensure knowledge transfer for project continuity
A project manager is preparing for project closure and needs to ensure knowledge transfer for ongoing operations. The operations team has limited availability for knowledge transfer sessions due to their current workload. What should the project manager do to ensure effective knowledge transfer?
Answer options:
Schedule mandatory knowledge transfer sessions regardless of operations team availability
Document all project knowledge and deliver it to the operations team for self-study
Work with the operations team to design a flexible knowledge transfer approach that accommodates their constraints
Delay project closure until the operations team has full availability for knowledge transfer
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