Hard1 markMultiple Choice
Task 16: Ensure knowledge transfer for project continuityknowledge transferproject closureoperations handovercollaborative planning

PMP · Question 18 · Task 16: Ensure knowledge transfer for project continuity

A project manager is preparing for project closure and needs to ensure knowledge transfer for ongoing operations. The operations team has limited availability for knowledge transfer sessions due to their current workload. What should the project manager do to ensure effective knowledge transfer?

Answer options:

A.

Schedule mandatory knowledge transfer sessions regardless of operations team availability

B.

Document all project knowledge and deliver it to the operations team for self-study

C.

Work with the operations team to design a flexible knowledge transfer approach that accommodates their constraints

D.

Delay project closure until the operations team has full availability for knowledge transfer

How to approach this question

Look for collaborative approaches that balance the need for effective knowledge transfer with operational realities and constraints.

Full Answer

C.Work with the operations team to design a flexible knowledge transfer approach that accommodates their constraints✓ Correct
Effective knowledge transfer requires collaboration with the receiving team to design an approach that works within their constraints while ensuring knowledge retention.

Common mistakes

Either forcing knowledge transfer without considering recipient constraints, or relying solely on documentation without interactive transfer.

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