A project manager is working on a complex integration project involving multiple vendors. One vendor consistently delivers components that meet specifications but require significant additional work to integrate with other systems. What should the project manager do to address this recurring issue?

Answer options:

Work with the vendor to improve their understanding of integration requirements and establish better acceptance criteria

Accept the additional integration work as part of the project scope since the components meet specifications

Replace the vendor with one that has better integration experience

Assign internal resources to handle all integration work for this vendor's components

How to approach this question

Look for collaborative approaches that address root causes rather than treating symptoms or making drastic changes without attempting resolution.

A.Work with the vendor to improve their understanding of integration requirements and establish better acceptance criteria✓ Correct

Integration issues often stem from unclear requirements or acceptance criteria. Collaborative improvement of these elements addresses the root cause.

Either accepting the problem as unavoidable or making drastic changes without attempting collaborative resolution first.

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